Last Updated: 8 October 2026

At BRHMAGYAAN, we aim to provide a premium experience across our spiritual products and personalized consultation services. This Refund & Cancellation Policy explains the applicable conditions for physical products and personalized services purchased through our website.

Physical Product Returns

Eligible physical products may be returned within 5 days from the date of delivery, subject to the conditions below.

To qualify for a return:

• The return request must be raised within 5 days of delivery.
• The product must be unused and undamaged.
• The product should be in its original packaging.
• Original tags, labels, accessories, and other included items should be retained.
• The product should not have been altered, washed, worn, or used.

The existing BRHMAGYAAN policy currently specifies a 5-day return period and excludes customised or personalised items except where they arrive damaged or defective.

Customised and Personalised Products

Customised or personalised products are generally not eligible for return or refund because they are prepared specifically for the customer.

However, if a personalised or customised product arrives damaged, defective, or materially different from what was ordered, please contact us promptly with supporting photographs and order details.

Damaged or Incorrect Products

If your product arrives damaged, defective, or incorrect, please contact our support team as soon as possible.

Please provide:

• Order number
• Photographs of the product
• Photographs of the packaging, where relevant
• A brief description of the issue

After reviewing the case, we may offer an appropriate resolution, which may include replacement, store credit, or refund where applicable.

Consultation & Personalized Services

Because astrology, Vastu, numerology, Muhurat, and other consultation services are personalized services, refund eligibility may differ from physical products.

Once a personalized consultation has been completed, or personalized work/report preparation has substantially begun, the service may not be eligible for a refund.

If you need to cancel or reschedule a consultation, please contact us as early as possible before the scheduled service.

Any applicable refund or rescheduling decision will depend on:

• The type of service purchased
• Whether the consultation has already been scheduled
• Whether personalized work has begun
• Whether a report or analysis has already been prepared
• The specific terms communicated at the time of purchase

No Guarantee of Results

Astrology, Vastu, Numerology, Muhurat, and related services are provided as personalized interpretive or guidance-based services.

Payment for a consultation or analysis does not constitute a guarantee of a particular personal, professional, financial, relationship, or other outcome.

A request for a refund cannot be based solely on a customer not receiving a particular predicted or desired outcome.

Order Cancellation

For physical product orders, cancellation may be possible before the order has been processed or shipped.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return policy may apply.

For consultation bookings, cancellation or rescheduling should be requested as early as possible.

Refund Processing

Where a refund is approved, the refund will generally be processed using the original payment method, subject to payment provider processing timelines and applicable conditions.

The time taken for the amount to appear in your account may depend on your bank or payment provider.

How to Request a Return or Refund

Please contact us with:

Order/Booking Number:
Customer Name:
Registered Email:
Phone Number:
Reason for Request:
Supporting Photographs/Documents, if applicable

Contact Us

For return, refund, cancellation, or rescheduling questions:

BRHMAGYAAN
Jaipur, Rajasthan, India
Email: support@brhmagyaan.com
Phone: +91 98765 43210